Foundations

Product Thinking

Introduction to Service and Product Thinking.

Outcome Metrics

Why is it important to measure outcomes?

Design Thinking

Introduction to Design Thinking.

Digital Transformation

How does use value change with digital transformation?

Tools and techniques

Research Methods

Qualitative User Research methods in a nutshell.

Workshop design

How to plan and execute workshops

Canvas / Blueprints

Various canvases and blueprints.

Mapping Techniques

Overview of various mapping techniques

Design Thinking Toolbox

Overview of common Design Thinking techniques / methods.

Estimation Techniques

Overview of various estimation techniques.

Frame a hypothesis

How to frame a hypothesis?

Write OKRs

How to write Objectives and Key results